At EG MARKET, we strive to provide efficient and reliable shipping for all our products. We want to ensure that your order arrives in perfect condition and on time, whether you’re ordering fresh produce, agricultural products, or packaging services. Please review our shipping policy below.
We currently offer local delivery within Malaysia. Our services extend to various regions across the country. If you’re outside of our delivery areas, please contact us for further assistance or alternate arrangements.
Shipping costs are calculated based on your location and the size of your order. The final shipping cost will be displayed during checkout before you complete your purchase. We aim to keep our shipping rates competitive while ensuring fast and safe delivery.
Local Deliveries: Orders are typically processed within 1-2 business days and shipped within 3-5 business days, depending on location and product availability.
Delivery Time: Delivery usually takes 3-7 business days from the shipping date, but this can vary depending on the shipping destination and any unforeseen circumstances.
Please note: Delivery times may be affected by weather conditions, public holidays, or shipping carrier delays. We always strive to deliver on time and will notify you if there are any significant delays.
We ensure all items are securely packed to maintain their quality, especially for fresh produce and perishable items. For export or bulk orders, we offer export-grade packaging to protect your items throughout transit.
Once your order has been shipped, you will receive an email with tracking information. This allows you to track your order’s status from departure to delivery.
If you miss a delivery, please contact our customer support at [email protected] immediately to arrange a rescheduled delivery.
At this time, we only offer shipping within Malaysia. If you are looking to order for export purposes, please reach out to us for a custom shipping quote.
For any inquiries regarding shipping, delivery timeframes, or specific shipping requests, please contact us at [email protected].
